Frequently Asked Questions

Yes, we provide free standard shipping on all orders

If you're not completely satisfied with your purchase, you can return it within 30 for a full refund. Please ensure the item is unused and in its original packaging.

Processing Time:

Orders are processed within 1-3 business days after the order is placed. Processing may take longer during holidays or sale events.

Shipping Rates:

Shipping rates are calculated at checkout based on your location and the weight/size of your order.

Shipping Methods:

We offer several shipping options, including Standard, Expedited shipping. Shipping options and rates are available at checkout.

Delivery Time:

Standard Shipping: Typically arrives within 7-14 business days.

Expedited Shipping: Typically arrives within 2-4 business days

International Shipping:

We currently ship to select international locations. International shipping times and rates may vary. Customers are responsible for any customs duties or import taxes.

Order Tracking:

Once your order has been shipped, we will send you a tracking number via email. You can track the status of your shipment using this number.

Lost or Damaged Shipments:

If your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue.

Address Accuracy:

Please ensure that your shipping address is accurate before placing your order. We are not responsible for shipments sent to incorrect addresses provided by customers.

Shipping Restrictions:

Some products may have shipping restrictions due to size, weight, or shipping regulations. You will be notified if your order cannot be shipped to your location.